Contact Us.
Get in touch with us directly by completing the form below. We’ll respond to your query within 1-2 business days.
For your convenience, we’ve included responses to a range of queries that we commonly receive:
We conduct all communication via email only and not over the phone;
We accept credit card payments only for all orders (overseas included);
Delivery is available for suburbs within Metro Melbourne only - see our main service areas here;
We do not offer products that are not advertised on our website or social channels (eg. shaped cakes, muffins);
We are unable to alter, or offer cake flavours not listed on our menu;
We are unable to cater to any dietary requirements such as vegan, gluten-free, sugar-free, low-sugar, etc;
We do not use alcohol or gelatin in our cake flavours;
Some of our cake flavours may contain traces of nuts, however no physical nuts are used;
We do not offer ready-made cakes and are unable to accept late or same-day orders (all orders require at least 1-2 business days’ notice)
Please be sure to also check out our full FAQ section for more responses to a suite of commonly asked questions.